How quickly can you deploy a team?
For roles in our active talent pipelines, we can deliver a qualified shortlist within 48 hours. Full team deployment typically takes 2–4 weeks depending on scope, role complexity and volume. We've completed emergency ramp-ups in under 7 days for existing clients.
What's the minimum engagement size?
We work with teams from a single dedicated resource up to large-scale operations of 200+ people. Our model is designed to scale with you — so starting small and growing is a perfectly common path.
Do you work with companies outside Malaysia?
Yes. We support clients across APAC, MENA, Europe and North America. Our teams operate across time zones and we have deep experience supporting internationally-headquartered businesses with operations in Southeast Asia.
How are your fees structured?
We use a transparent monthly engagement model. No hidden fees, no per-hire charges, no infrastructure markups. You pay a single monthly fee that covers talent, management, infrastructure and reporting. We share a full breakdown during the proposal stage.
What industries do you specialise in?
We have deep expertise in FinTech, SaaS & Technology, E-Commerce, Healthcare, Logistics, Professional Services, iGaming and Telecom. But we've also built successful operations for clients in industries we hadn't served before — we adapt.
How do you ensure quality and consistency?
Every engagement is run against documented SLAs with real-time performance dashboards. We have dedicated QA leads on every account, weekly performance reviews and quarterly optimisation sessions. If we miss an SLA, you know before we do — because we tell you proactively.